Answers to the questions players ask before they commit.

Is Ouro fully live yet?

Ouro is live, but very early. The platform is currently focused on building the founding player base region by region so queues can open with enough density to feel good instead of random or empty.

When can I queue?

While the player base grows, queues are coordinated in regional evening windows, currently around 7-11pm. As a region gets healthier density, those windows can expand toward more regular matchmaking.

What if my region does not have enough players yet?

Join anyway if you believe in the platform. Early signups help show where demand is forming, and opening new game server locations is straightforward when a region proves player demand first.

Is Steam sign-in safe?

Yes. Ouro uses official Steam OpenID for the main signup path. It is read-only and never asks for inventory, trade, market, API key, or Steam Guard access. Google is available only as a fallback if Steam gives you trouble.

Why do I need identity verification?

Ouro is built for serious players. Verification helps discourage throwaway accounts, cheaters, and repeat bad actors while improving accountability across the network.

Is there an option for women who want to play with other women?

Yes. Women on Ouro can opt in to a soft preference that nudges the matchmaker toward putting them on a team with more women whenever it can do so without breaking team balance or slowing the queue. It is opt-in, women only, and never used as a hard filter — so it does not change the experience for men or push anyone out of a match. It is a small quality-of-life setting for a group that is too often overlooked in this game, designed so women's preferences get treated with the same respect as everyone else's map and server choices.

What is the Impact Rating?

The Impact Rating is a single number that summarises how much you actually contributed in a match — not just kills. It looks at things like opening duels, trades, utility usage, and playing for the round, and combines them into a score centred around 1.0 (higher when you have a big game). You will see it on match pages, lobby cards, your profile, and your match history, with a short breakdown if you want to see what drove the number.

Is reputation just another hidden score?

No. Reputation is meant to be understandable. It reflects behavior and reliability across matches so good players have a clearer signal of who they are queueing with.

Can I use Ouro without paying?

Yes. Free access lets you join the founding community and help seed your region. Premium and Pro are for players who later want deeper control over matchmaking settings and queue behavior.

When do memberships matter?

Memberships matter when you want more control. They unlock deeper map and server filtering, queue advantages, and higher-end account tools for committed players.

Does Ouro use FaceIT data?

Yes. Ouro can import FaceIT information during verification so your account starts from a more relevant competitive baseline instead of a blank slate.

How does Ouro handle cheaters?

Ouro runs a server-side anti-cheat that collects tick-by-tick gameplay data during live matches and flags suspicious behavior patterns like prefire angles, wallhit timing, and reaction speeds that look too strong to be human. Combined with identity verification and reputation tracking, the system makes bans meaningful and hard to evade.